All services provided on our store located at Merkez Mah. Perihan Sk. Gülfer Apt. No: 9A Şişli İstanbul are owned by COASTAL STORIES TEXTILE CLOTHING ACCESSORIES AND DECORATION INDUSTRY AND TRADE LIMITED COMPANY ("the Company") and operated by our company.

Our company may collect personal data for various purposes. Below, it is indicated how and in what manner the collected personal data are collected and protected.

By filling out various forms and surveys on the membership or our Store, members' personal information (such as name-surname, company information, phone, address or email addresses) is collected by our Store as required by the nature of the business.

Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make all kinds of choices about whether to receive such information when they become members, change this choice from the account information section after logging in, or notify by using the link in the notification sent to them.

In the confirmation process conducted through our Store or by email, personal information transmitted to our store by electronic means by our members will not be disclosed to third parties for purposes other than those specified in the "User Agreement" we concluded with our members.

For the rapid resolution of system-related issues and issues or disputes that may arise regarding the service provided, our Company records the IP address of its members and uses it. IP addresses may also be used to identify users in general and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or in cooperation with third parties, in addition to the purposes and scope determined by the "Membership Agreement". Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user or information about transactions made through our Store can be used for various statistical evaluations, database creation, and market research purposes by our company and the third parties it cooperates with, outside the purposes and scope determined by the "Membership Agreement", without disclosing the identity of our members.

Our company undertakes to keep confidential information strictly private and confidential, consider it a duty of confidentiality, take all necessary precautions to ensure the confidentiality and preservation of confidentiality, prevent the disclosure of the confidential information, in whole or in part, to the public or unauthorized use by third parties, and exercise due diligence for this purpose.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of them is a key or lock symbol at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used in accordance with the instructions given during the sales transactions process. Information about the credit card used during the shopping is encrypted and queried with the relevant bank by independent 128-bit SSL (Secure Sockets Layer) protocol on our shopping sites. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us and the third parties, the capture of this information by third parties is prevented under any circumstances.

The reliability of the payment / invoice / delivery address information of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, in order for the orders of customers who shop from our shopping sites for the first time to proceed to the supply and delivery stage, the accuracy of the financial and address / telephone information must first be confirmed. If necessary, the credit card holder customer is contacted or the relevant bank is contacted to verify this information.

Only you can access and change all the information you provide when you become a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, 128-bit SSL security area is used during the membership transactions. This system is an international encryption standard that cannot be broken.

We recommend paying attention to the presence of the clear address and phone number of the company in Internet shopping sites with information line or customer service. In this way, you can get detailed information about all the issues you are concerned about and obtain more reliable information about the reliability of the company providing online shopping service. 

Note: We recommend paying attention to the presence of the clear address and phone number of the company in Internet shopping sites. If you are going to shop, note all the phone/address information of the store where you bought the product before shopping. If you don't trust, call before shopping and confirm. All information about our company and the company location is specified on all our online shopping sites owned by our company.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Identity and credit card information you send to us by mail-order method will be kept by our company in accordance with the principle of confidentiality. These informations are kept for 60 days against possible objections from the bank about the credit card that may occur. If a charge is made from your card other than the mail-order form approved by you for the products you ordered, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.

THIRD PARTY WEBSITES AND APPLICATIONS

Our Store may provide links to other sites including the website. Our company is not responsible for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's website are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract are only for the use of our Store and do not include third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our Company may disclose information about users to third parties outside the provisions of this "Privacy Policy". These cases, although limited in number, are as follows:

1. To comply with the obligations imposed by the current legal rules issued by the competent legal authorities such as Laws, Decree Laws, Regulations, etc.;

2. To fulfill the requirements of the services offered by our website, placed orders and other contracts concluded by our Store with the users and to put them into practice;

3. In cases where information about users is requested by the competent administrative and judicial authorities in accordance with the procedure properly conducted for the purpose of conducting an investigation or investigation;

4. In cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In the emails you send to our Customer Services regarding any of your orders, never write your credit card number or passwords. The information in the emails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users visiting our store and using the website using a technical communication file (Cookie) in the form of cookies. The mentioned technical communication files are small text files sent by an internet site to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose a person visited the site, how many times they visited the site, and how long they stayed on the site, and to produce dynamically advertisement and content specially designed for users from the special designed user pages. The technical communication file is not designed to receive data or any other personal information from your main memory or email. Although most browsers are initially designed to accept the technical communication file, users can change the settings so that the technical communication file does not come or a warning is given when the technical communication file is sent.

Our company reserves the right to change the provisions of this "Privacy Policy" at any time by publishing them on the site or by sending an email to users or by publishing them on the site. If the Privacy Policy provisions change, they become effective on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an email to info@thecoastalstories.com. You can reach our company with the contact information below.

Company Name: Coastal Stories Textile Apparel Accessories and Decoration Industry and Trade Ltd. Co.

Address: Merkez Mah. Perihan Sk. Gülfer Apt. No: 9A Şişli Istanbul

Email: info@thecoastalstories.com

Tel: +90 532 722 2028